FAQs
1. How does the Shoe Wash Bag prevent shoe damage and deformation?
The Shoe Wash Bag is designed with a protective mesh that prevents shoes from rubbing against each other or the washing machine drum. This reduces the risk of damage and deformation during the washing process.
2. How long do the Shoe Wash Bags last?
The Shoe Wash Bags are made with high-quality materials that are durable and long-lasting. With proper care and usage, they can last for a long time, providing you with a reliable cleaning solution for your shoes.
3. Can I use the Shoe Wash Bag for different types of shoes?
Yes, the Shoe Wash Bag is suitable for various types of shoes, including sneakers, athletic shoes, canvas shoes, and more. It is designed to accommodate different shoe sizes and shapes, ensuring a thorough and gentle cleaning process.
4. How do I clean the Shoe Wash Bag?
To clean the Shoe Wash Bag, simply turn it inside out and rinse it with water. You can also hand wash it with mild detergent if needed. Make sure to air dry the bag before using it again.
5. What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please make sure the item is in its original condition, unworn or unused, with tags and in its original packaging. Contact us at contact@yomaoly.com to initiate the return process.
6. How long does shipping take?
The shipping time depends on your location. Here are the estimated delivery times:
- US & Canada: 5 - 12 days
- Australia & New Zealand: 7 - 12 days
- UK & Europe: 5 - 12 days
- Latin America: 10 - 25 days
- Africa: 10 - 25 days
- Other countries: 14 - 30 days
- Busy Season: 20 - 40 days
Please note that these are estimated delivery times and there may be delays due to circumstances beyond our control, such as natural disasters or holidays.
7. Can I cancel my order?
You can cancel your order within 24 hours of placing it. Please contact us at contact@yomaoly.com with the subject line "CANCEL" to request a cancellation. If the item has already shipped, we won't be able to cancel the order.
8. What should I do if my item arrives damaged?
If your item arrives damaged, please contact us immediately with your order number and a picture of the damaged product. We will be happy to send you a replacement free of charge.
9. Do you ship internationally?
Yes, we ship to various countries worldwide. Please check our shipping policy for more information on international shipping.
10. How can I contact customer support?
If you have any further questions or need assistance, please feel free to contact us at contact@yomaoly.com. We strive to respond to all inquiries within 24 hours.